The Problem: The Million-Dollar Microscopic Mayhem Meet Dr. Rajesh Sharma, Quality Control Director at a leading electronics component manufacturing factory in Chennai, India. Every day, his factory produces 847,000 capacitors, and resistors that end up in everything from consumer electronics to commercial grade electronics. The catch? A single defective component could turn a $2,000 order into an expensive paperweight.
The nightmare numbers:
12.3%
Defect Rate
Discovered by customer(ouch!)
47
Quality Inspector
Working in shifts, squinting at microscopic components
$ 2.8M
Annual Cost
annual cost of returned products and warranty claims
156 hr
visual inspection
per week spent on manual visual inspection
23%
Of defect
Missed by human eyes due to fatigue
67%
customer complaints
Increase in over 18 months
3.2 Sec
Average inspection time
3.2 seconds per component (way too slow!)